KVH's World-class Service and Rock-solid Warranty Coverage for Marine and Land Products

Wherever you travel, whatever KVH product you own, you can be certain to receive superior service through KVH's product and customer support programs, including our global Certified Support Network (CSN). To ensure that you receive the best and fastest support, take full advantage of KVH's support offerings.

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Warranty Coverage

Get complete details regarding the warranty coverage for your KVH product:

Choose your system:	Download your information:
TracPhone V-IP series	Warranty Details (2 Years Parts, 2 Year Labor)
TracPhone V-/V-IP series and integrated systems with OneCare
TracVision Marine (TV- and M-series) and RV Systems (RV- and R-series)	Warranty Details (2 Years Parts, 1 Year Labor)
IP-MobileCast Media Server
GyroTrac
TracPhone Inmarsat Systems (FleetBroadband and Fleet One)	Warranty Details (1 Year Parts, 1 Year Labor)
Sailcomp, DataScope, Azimuth 1000
TracVision A7, A9

 

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KVH OneCare Global Support Program for TracPhone V-IP Series

Broadband connectivity at sea represents a vital investment in your maritime operation. That’s why KVH has introduced KVH OneCare – the industry’s most comprehensive array of service offerings, all designed to leverage your investment in our satellite network technology to its fullest.

Spanning the entire lifecycle of your mini-VSAT Broadband solution, KVH OneCare offers peace of mind – from design and selection of the best possible solution, to the smooth implementation of that solution, and post-deployment services and support to maximize long-term performance.

 

Satellite Television Antenna Systems Coverage Maps

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

• Africa
• Asia-Pacific
• Europe/Middle East
• Latin/South America
• North America

 

What is "EIRP"?

Each footprint map indicates coverage areas based on EIRP (Effective Isotropic Radiated Power), a value representing the satellite signal strength in those areas. The higher the number, the stronger the signal.

In general, the size of the antenna's reflector determines the minimum EIRP it will require for TV reception. Since larger antennas can collect more of the satellite signal, they can tolerate weaker power levels and offer a wider operating range. For example, the 32" (82 cm) TracVision M9 can receive satellite signals down to an EIRP of 43 dBW, while the much smaller 14.5" (36 cm) TracVision M3 requires a minimum EIRP of 50 dBW for TV reception.

The bottom line: If you're located within a coverage area that has an EIRP equal to or greater than your antenna's rating, you should have no problem getting crystal-clear TV reception.

Many other factors besides EIRP affect the ability to watch TV with a given antenna size. Please see your authorized KVH agent for details.

Note: The coverage maps provided here are intended as guidelines only and are subject to change without notice.

 

Satellite Communications Antenna Systems Coverage Maps

This satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

The map depicts KVH’s expectations of coverage, but does not represent a guarantee of service. The availability of service at the edge of coverage areas fluctuates depending upon a variety of conditions.

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KVH Mini-VSAT Broadband^sm Coverage

• mini-VSAT Broadband Coverage Map

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Inmarsat Fleet One Coverage

• Fleet One Coverage Map

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Inmarsat FleetBroadband Coverage

• FleetBroadband Coverage Map

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Inmarsat Fleet & mini-M Coverage

• Inmarsat Fleet & mini-M Coverage Map