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Company Info about WMJ Marine
How to Order Shopping CartContact Us Shipping Info International Order
Home > Engine Parts > Boat Steering System > Boat Hydraulic Steering System > Helm Pump >


WMJ Marine
PO Box 24 Del Mar Ca 92014 United States
Toll Free (877) 330 9758
Fax: (501) 631 4759

ask@wmjmarine.com

We bring the best possible price to our valuable customers by our superb management minimizing our cost and keeping our operation simple. Our marine products are offered at DEEPLY discounted price everyday. We carry all the major brands including Garmin, Icom, Furuno, ACR, B&G, Blue Sea, Charles Marine, FLIR, Fusion, Intellian, KVH, Lumishore, Lumitec, Maxwell, Maretron, Comnav, Raymarine, Minn Kota, Motorguide, Newmar, Nobeltec, Revere, Survitec, Rupp, Seaview, Cannon Downrigger, Scotty Downrigger, Navionics, Sitex, JRC, Navpod, Poly-planar, Icom, Xantrex, Humminbird, Teleflex Seastar, Uflex, Sitex, Taco Marine, and more.

We are adding new items everyday. If you don't find what you are looking for, just let us know or check us again later!


Secured Transaction:

Our Merchant system,
Aabaco Small Business, takes your security seriously and takes reasonable steps to protect your information. No data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures taken to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us.

The following is a description of steps our Merchant system takes to protect your information from misuse when ordering through a Store.

  • Secure Socket Layer (SSL):  Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browser windows during SSL transactions that involve credit cards and other forms of payment. Any time a Store asks for a credit card number during checkout for payment, it'll be SSL encrypted. The information you provide will be stored securely on our servers.
  • CISP Compliance: Store is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.
  • Secure Storage: Our Merchant system maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.


No Sales Tax:

No Sales Tax is applied, except in our business location, California.

Shipping questions?

Stocked items will be shipped within 24 hours or less. Orders made late Friday will be shipped on Monday. If ordered items are out of stock, we will email you immediately regarding expected shipping date. Shipping costs will be shown during the checkout in real-time, based on the UPS rate.(UPS rates are based on the weight and the package size)

Oversized item, such as rods or antennas, will be charged extra.

The package over $200 will be shipped with Signature required to avoid any theft or mis-delivery. Please use a daytime Shipping address for a high value orders.

There will be $12 rerouting fee for the address changes after the order was shipped.

If the shipment was refused by customer, the customer will be responsible for actual shipping fee and return shipping fees.

UPS or US Postal Tracking Available:

By providing us with a valid email address when ordering, you will receive a timely email verifying the day your order is shipped and your UPS or US postal tracking number, which can be monitored via the Web.

For UPS, go to www.ups.com
For US Postal service, go to www.usps.com
For Fedex, go to www.fedex.com

Please note that No tracking service for US Priority Mail is available for some countries.

Cancel an order?

All orders (including backorders) may be cancelled with no additional fee prior to shipping. Cancellations must be made by email (order@wmjmarine.com) or fax:(501) 631 4759; WMJ Marine WILL NOT CANCEL AN ORDER OVER THE PHONE. If order has been shipped it may be returned following the RA guidelines listed below. Once shipped, the shipping charge will NOT be refunded.

After Sales ?

- All the sales are final. There will not be any price match after the order is invoiced and shipped.


Payment Methods?

WMJ Marine accepts Major Credit Cards, Visa, MasterCard, Discover and American Express issued by banking institutions. Also, we accept Bank wire and PayPal. In order to safeguard our customers and our business, we rigorously check the validity of submitted credit card information, including billing and shipping addresses. Purchases being shipped to addresses other than the billing address for the credit card may be delayed while we verify the information.

Also, we accept Bank Wire-transfer or Check.

For more information on the payment method for International order, Please click here!

Are there alternative ways to place an order?

If you prefer, you may call us at (877) 330-9758 (8 am - 7 pm PST, 7 days a week) or you can fax your order to (501) 631 4759. Please download the order-form before fax it to us.

You may also send your orders to:

WMJ Marine
PO Box 24 Del Mar Ca 92014 United States
 

Problem with Delivery of Shipment?

All claims on shortages and/or damaged goods must be made within 10 days of the delivery of the package.   Please email us or call us for any damages or missing parts within 10 days of the delivery of the package and we will instruct you how to proceed.

 

Do you want to return the merchandize?


Return Policy:

  • Return Authorization numbers are required on all returned items. All returned units Must be Complete and in Factory Packaging. Please contact us to receive our Return Authorization Number and further instruction for return.
  • All returned units without Return Authorization number will be refused.
  • Packages must have RA number written visibly on shipping box with a brief description of the product defect inside. All items must be returned in the original packaging and a new and resellable condition.
  • All claims on damaged goods must be made within 7 days of delivery to receive a return authorization.
  • Within 25 days of invoice date, merchandises may be returned with a 15% restocking fee or more depending on ordered items, except for the defects or damage in shipping.
  • Additional restocking fee will apply, depending on the items and/or the condition of returned items, for any damages or missing items.
  • Orders shipped by US Postal Priority Mail cannot be claimed for non-delivery of goods since no tracking is available.
  • All units requiring Service, either Warranty or otherwise, should be returned directly to the appropriate Manufacturer.
  • Electronic-Chart/Software/Video/Life-raft are not returnable.
  • Shipping charges are not refundable.
  • We are not responsible for any shipping cost returning your purchase
  • Special orders, such as international orders, are not returnable.
  • WMJ Marine is not responsible for lost packages in shipping, products damaged in shipping, any orders that are returned to any address other than the one listed above, or any order returned. It is advised that you insure your package when shipping back to us and have tracking codes.
  • For international shipping, please note that the customer will be responsible for all the shipping charges including return shipping fee and import tax, in case the package is refused.
  • All the products comes with US manufacturer's warranty.

Contact the Returns Department

Please email us at ask@wmjmarine.com with the info below for the return instruction and the return address, If, for any reason, you wish to return your order.  The return instruction will NOT be issued over the phone.

Your Name:
Order Number:
Your Address:
Phone Number:
Email Address:
Reasons for requesting a return:


Again, you must be issued a RMA# and a return shipping address before you return your order.

Please do NOT return it to our mailing address.



International Order:

Currently, shipping rates for international order are calculated in real time during checkout only for UPS worldwide expedited and UPS worldwide express. We can also provide US Global Express at your request to save on shipping charges, but there may not be a tracking service in some countries. Please email us if you would like a different shipping method. For more detailed information on Internation order, Please click here!

Please note that the customers are responsible for all customs Duty and Tax and customers will be responsible for all the shipping charges including return shipping fee and import tax in case the package is refused.

If you have any questions, please send us email at ask@wmjmarine.com

We do not ship such items as fishing rod/reels/knives, internationally at this time

Please note that we are not responsible for the import duties/taxes/fees.

 

Safe Online Transaction?

Secure Shopping Guaranteed!

When making your purchases on our secure server, you are protected by Secure Socket Layer (SSL) technology. By using SSL technology, your order information is encrypted to avoid the decoding of that information by anyone. This makes online buying as secure as purchasing by telephone.



Warranty:

All warranties for products purchased through WMJ Marine are the responsibility of the respective manufacturers in USA. All issues, claims and questions concerning product warranties should be submitted directly to the manufacturers in USA.



Legal Stuff:

WMJ Marine shall not be responsible for any inaccuracies, typographical errors or omissions in price or product information found on this web site. We reserve the right to make product information and pricing changes without notice. Specifications, features and promotions about product found on this web site are obtained from the manufacturer and may be changed by the manufacturer without our knowledge at any time.

WMJ Marine disclaims any responsibilities or liability for any damages, loss or injury arising out of your purchase or use of the goods or services from our store.

Compliance with consumer eligibility rules required by the manufacturer for factory rebates or other similar promotional programs shall not be the responsibility of WMJ Marine.

Any consumer complaint or special compensation requests resulting from such promotional programs must be filed with the manufacturer and shall not involve WMJ Marine.

WMJ Marine assumes no liability for the use of any information posted or for the use of any product described on this web site.

Price may change without any notice
 



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